Privacy Policy
Last Updated: March 8, 2026
TrailerTap ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.
1. Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your email address and password (encrypted)
- Contact Form Data: Name, email address, and message content when you contact us
- User Content: Audio clips, screenshots, and URLs you submit for trailer identification
Automatically Collected Information
- Usage Data: Pages visited, features used, time spent on the service
- Device Information: Browser type, operating system, device type
- Analytics Data: Hashed IP addresses, session IDs for analytics purposes (bots are filtered out)
2. How We Use Your Information
We use collected information to:
- Provide and improve the TrailerTap service (trailer identification, reminders, calendar integration)
- Send release reminders and notifications for content you've saved
- Analyze usage patterns to improve accuracy and performance
- Communicate with you about your account or respond to your inquiries
- Comply with legal obligations and prevent fraud
3. Third-Party Services
TrailerTap uses the following third-party services:
- OpenAI Whisper: Audio transcription (audio clips are processed and not stored by OpenAI)
- Anthropic Claude: Vision analysis for screenshot identification
- TMDB (The Movie Database): Movie and TV show metadata
- Google AdSense: Display advertising (free users only)
- Stripe: Payment processing for premium subscriptions
- Fandango & Atom Tickets: Affiliate ticket links
These services have their own privacy policies governing how they handle data. We do not sell your personal information to third parties.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data by contacting us at contact@trailertap.app.
5. Cookies and Tracking
TrailerTap uses session cookies to maintain user authentication. We also use analytics tools to track page views and feature usage (with bot traffic filtered out). You can disable cookies in your browser, but this may affect functionality.
6. Data Security
We use industry-standard security measures including:
- HTTPS encryption for all data transmission
- Bcrypt password hashing
- Secure PostgreSQL database storage
- Regular security audits
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing emails (via unsubscribe link)
- Withdraw consent for data processing
To exercise these rights, email us at contact@trailertap.app.
8. Children's Privacy
TrailerTap is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of TrailerTap after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Email: contact@trailertap.app
Address: TrailerTap, 123 Cinema Blvd, Los Angeles, CA 90028